We asked ... Patrick Dohmen

Accessibility: "We need a shift in awareness in the retail sector"


Photo: Patrick Dohmen in the LernLaden with a younger woman; Copyright: WDR/EUKOBA

Patrick Dohmen in the LernLaden; © WDR/EUKOBA

Photo: Young woman in the LernLaden; Copyright: WDR/EUKOBA

Employees need to be able to detect invisible disabilities and impairments and provide the proper assistance. "Invisible" refers to hearing impairments, learning disabilities or visual impairments for example, but also age-related issues; © WDR/EUKOBA

Photo: Leonie Höpfner; Copyright: private

© private

Photo: Hand holding microphone; Copyright: