U.S. study highlights quality-of-life and economic benefits of high-tech AAC

A new health economic study conducted in the United States explores how high-tech augmentative and alternative communication (AAC) affects the lives of people who rely on it as their primary means of communication. Commissioned by Dynavox Group, the research was carried out by Augur together with researchers from Boston College and combines qualitative interviews, an online survey and a health economic model. The study included 1,077 respondents, among them AAC users, caregivers and assistants.

According to the findings, access to high-tech AAC increases users' quality of life by 65%. The study also estimates that providing these communication solutions delivers a return on investment of approximately 3.3 times over a five-year period, largely through increased opportunities for users and caregivers to participate in education and employment.

While the study focuses on economic outcomes, it also highlights how high-tech AAC can improve everyday life.

Among respondents,

• 72% said they are better able to express their wishes and preferences.
• 69% reported feeling encouraged to communicate.
• 63% experienced less anxiety and frustration.
• 58% said they can communicate beyond their immediate circle.
• 54% reported developing new skills.

The report concludes that these changes contribute to greater independence and broader participation in daily life. Users are better able to attend school or work, communicate both socially and digitally, and take greater control over their daily environment.

The study also identifies positive effects for families and caregivers. Improved communication can reduce misunderstandings, make it easier to understand individual needs and strengthen everyday interactions. According to the report, clearer communication also gives caregivers greater confidence when sharing responsibilities with others and contributes to a more balanced daily life.

Tara Rudnicki, President North America at Tobii Dynavox, said: "This study reinforces what we see every day: when people have access to high-tech assistive communication, it changes what's possible, helping individuals participate more fully in life while also delivering clear value for families, systems, and society."

Elizabeth W. Stewart, Ph.D., ATP, Research Assistant Professor in the Department of Special Education at The University of Alabama, added:

"As someone who has worked alongside individuals who use augmentative and alternative communication for many years, it is encouraging to see research that reinforces what many families, educators, and clinicians have witnessed firsthand. Access to communication opens doors to education, employment, relationships, healthcare, and self-advocacy. These findings highlight that investing in augmentative and alternative communication benefits individuals, families, and society."

REHACARE.com; Source: Dynavox Group / Augur