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REHACARE Report 2026

Between independence and systemic barriers

A woman is sitting in a wheelchair with an electric assist and is holding a smartphone in her hand

Assistive devices change lives

Why the report matters now

Presentation of the REHACARE Report 2026

Getting the right assistive device can itself become a burden

find the bureaucratic processes burdensome.
have experienced long waiting periods without receiving any updates.
had to file an appeal to obtain approval.
I spend four hours a week dealing with bureaucracy related to my daughter’s assistive device provision. Without support from family and friends, it would be almost impossible to manage.
A person wearing a hearing aid makes a video call using a smartphone

Good care should not be a question of cost

I often feel that it’s not about my health, but about keeping costs down.
I had to spend three hours explaining to a medical assessor why I needed an assistive device, even though it was clear that I needed it.
The findings of the REHACARE Report show just how important needs-based assistive device provision is for independence, the ability to work and participation.
Many people who rely on assistive devices would like more guidance and transparency when navigating the provision system.
REHADAT provides free, impartial information to help people find suitable assistive devices and support options.
Reliable information and good assistive device provision strengthen individual participation and make an important contribution to securing a skilled workforce, employment and economic performance.

Trust is built through people – not processes

Where users have access to a personal point of contact, the picture changes:

The health insurance provider is often uncooperative: there’s always something else I have to submit, then this is missing, then that – and in the end, the application is rejected anyway. Even though I provide everything that is medically required.

Assistive device provision is a question of participation

of respondents agree that people who rely on assistive devices in Germany have to fight to receive appropriate provision.
believe they have the same opportunities to participate in society as people who do not rely on assistive devices.
of respondents identify reducing bureaucratic barriers as the single most important step toward improving assistive device provision.
Several people are playing a board game together; one of them is a girl in a wheelchair.
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